Client & Sales Administration (Administration & Office Support) Full time $60,000 – $70,000 per year
About us
Established in 2009, Easy Pest Supplies are Australia's leading online supplier of pest control supplies for the DIY home user, commercial end user and professional pest managers. We supply an extensive range of professional pest control products to control the majority of household and commercial pests. The majority of our sales are generated through our website and marketplaces such as eBay. We also take orders via phone and email and have a warehouse / showroom for in store sales, click and collect, etc. We are a growing organisation that aims to provide innovative and accessible solutions for our customers. We have a team-orientated culture and a supportive working environment. This role allows for a wide range of customer interaction including over the phone, via email or in person in our showroom. This role is ideal for someone who enjoys customer service, problem solving, educating and constantly learning new skills and gaining industry knowledge.
Qualifications & experience
Looking for a motivated and driven individual Strong customer service skills Attention to detail and ability to multi-task Be able to work in a team environment as well as autonomously Computer literacy a must Excellent written and communication skills essential Retail or pest control experience highly regarded Tasks & responsibilities
Providing administrative support and customer service Answering phones and dealing with customer enquiries Processing orders and payments over the phone and via email Inventory management, logistics management, ordering stock Resolving customer issues with products or deliveries Providing quotations Tracking deliveries
